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How To Know If You've Got New Messages that Need Your Attention?

When Viewing My Assignments, In Progress or Other Process Lists...

If you have actionable messages for a process, the count of actionable messages for that process will appear next to where the count of actionable tasks for that process is displayed.

If a message has been flagged, or there's any other issue present for a process, then the yellow warning flag icon appears for that process.

The sum of your actionable tasks and your actionable messages appears to the right of the My Assignments link in the Main Menu. As shown above, there are 2 actionable tasks, 2 actionable messages and 1 flag, totaling 5 items that need your attention.

When Viewing a Process...

The Messages Menu in the top toolbar for a process shows the count of actionable messages that need your attention.

Red message icons mean there are actionable messages for you to read or resolve for that task.

Blue message icons mean that there are messages for that task but none of them are actionable for you. Someone may have added notes or comments to the message stream for that task or you've already read or resolved all your actionable messages. If there are no unread messages, then the icon will not display a number.

View Actionable Messages for a Process

The Message Menu icon in the top toolbar shows a count of actionable messages for that process and a provides links to view actionable messages lists and the all messages list.

Click the Messages Menu icon to actionable @Mentions and Flagged issues. You can also view All Messages at any time.

If a task has messages posted to it, a message icon will appear on the right-side of the task row along with the count of unread messages in that Message Stream. If the Message Stream has any unresolved flagged messages, the yellow triangle warning flag appears.

Message Lists

@Mention

The @Mentions list shows unread and read @mentions of you in the process. Click a message to go to that task and view that message in more detail.

Flagged

The Flagged messages list shows all flagged messages in the process. Click a message to go to that task and view that message in more detail.

All Messages

The All Messages list shows all all messages for the process in the timeline that order they were posted. Click a message to go to that task and view that message in more detail.

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